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Front Office

Hotel Guest Room Key Control Checklist for Front office

June 24, 2022May 29, 2022 by HotelTalk
https://hoteltalk.app/t/hotel-guest-room-key-control-checklist-for-front-office/1415

Are key records kept up-to-date by all departments controlling those records? Are keys issued to employees on a basis of need rather than convenience or status? Is there a standard …

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Categories Front Office Tags Guest Service, Rooms

How to Make Cash Drop Envelope – Eco Friendly!

June 24, 2022May 29, 2022 by HotelTalk
How to Make Cash Drop Envelope - Eco Friendly!

Hello All, This topic is about making a Eco Friendly! cash drop envelope for your Hotel’s and Resorts Front Desk Cashiers / Finance. Required Items:- 1) Used Envelopes Any Type 2) Used …

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Categories Front Office Tags Billing, Cashier

19 Shift Briefing Checklist for Front Office Department

June 24, 2022May 29, 2022 by HotelTalk
19 Shift Briefing Checklist for Front Office Department

Front Office Shift Briefing Checklist Have you read the Log Book? Have follow up from Night Shift? Check your stationaries? Have you checked the Follow-up report? Have you checked the …

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Categories Front Office Tags Front Office

6 Main Steps Involved in preparing for Night Audit / EOD

June 24, 2022May 28, 2022 by HotelTalk
6 Main Steps Involved in preparing for Night Audit or EOD

The six basic steps involved in preparing for night audit are: 1. Posting room and tax charges 2. Assembling guest charges and payments 3. Reconciling departmental financial activities 4. Reconciling …

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Categories Front Office Tags Night Audit

11 Steps For Guest Checkout Procedure – Hotels

June 24, 2022May 28, 2022 by HotelTalk
11 Steps For Guest Checkout Procedure - Hotels

The objective of the checkout process is to process the guest’s request for settlement of his or her account as quickly and efficiently as possible. The lodging establishment also wants …

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Categories Front Office Tags Billing, Cashier, Departure

How to Handle Guest Relocation When Hotel Is Overbooked?

June 24, 2022May 28, 2022 by HotelTalk
How to Handle Guest Relocation When Hotel Is Overbooked2

Tips for effectively Handling Guest Relocation The When Hotel Is Overbooked: Guest with confirmed reservations and arrive on or before the stated arrival time or with guaranteed booking may be …

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Categories Front Office Tags Guest Service, Reservation

14 Reasons For Guest Room Change / Room Move Request

June 24, 2022May 28, 2022 by HotelTalk
14 Reasons For Guest Room Change or Room Move Request

Top Reasons For Guest Room Change / Room Move Request Not Happy with the room view. The room has an unpleasant odour or bad odour. The room did not match …

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Categories Front Office Tags Room

How To Set Your Hotel Daily Prices or Room Rate?

June 24, 2022May 28, 2022 by HotelTalk
How To Set Your Hotel Daily Prices or Room Rate 2

In general, your hotel’s ideal rate must be: Low enough to attract customers to buy. High enough to give your business a profit. You must have certain information before you …

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Categories Front Office Tags Front Office

Guest Departure procedures / Checkout Procedure

June 24, 2022May 28, 2022 by HotelTalk
Guest Departure procedures or Checkout Procedure

Hotel Guest check out and accounts settlement can be an efficient process when the front office staff is well –prepared & organised. The departure states of the guest cycle involve …

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Categories Front Office Tags Front Desk

The List of Computer Applications Used In the hotel Front Office

June 24, 2022May 28, 2022 by HotelTalk
List of Front Office Software Applications

Front Office is the most important department of the hotel where the guest comes in contact with the hotel first. And a Computer system consists of 3 interrelated and interdependent …

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Categories Front Office Tags IT, PMS
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  • Home
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