Front Office Shift Briefing Checklist
- Have you read the Log Book?
- Have follow up from Night Shift?
- Check your stationaries?
- Have you checked the Follow-up report?
- Have you checked the Arrival report?
- Have you assigned the room with special request?
- Have you informed Housekeeping and Room Service on the VIP arrivals?
- Have you informed housekeeping on all assigned rooms?
- Which is the Mock up room today?
- Have you checked the Departure report? (After 12:00noon)
- Have you keyed in your entire checked in guest to the computer
- Do you have anything for Afternoon shift to follow-up?
- Is your Uniform nicely pressed, clean and neat?
- Are your fingernails clean?
- Is your shoes polished?
For Male Staff:
- Did you shave?
- Do you have clean black socks on?
For Female Staff:
- Have you had your Make-up on?
- Hair neatly bun up with net and plain black accessories?