35 Front Office Interview Questions
List of Hotel Front Desk Interview Questions: Tell me about your self. Why do you choose receptionist as your carrier out of many other? How long will you work for …
PMS Shut Down / Downtime Report
The below list contains the list of minimum reports which you would like to have in case the PMS is down or for emergency. ie for offline front desk operations …
How To Set Your Hotel Daily Prices or Room Rate?
In general, your hotel’s ideal rate must be: Low enough to attract customers to buy. High enough to give your business a profit. You must have certain information before you …
Guest Departure procedures / Checkout Procedure
Hotel Guest check out and accounts settlement can be an efficient process when the front office staff is well –prepared & organised. The departure states of the guest cycle involve …
Opera PMS Reservation Comments Functionality
All comments may be displayed by selecting the Comments field down arrow on the Reservation screen, or by selecting the blue comment text on the Billing screen, or by selecting …
The List of Computer Applications Used In the hotel Front Office
Front Office is the most important department of the hotel where the guest comes in contact with the hotel first. And a Computer system consists of 3 interrelated and interdependent …
What are Traces and Their Use in Hotel Software?
Definition of Traces in Hotel Software or PMS: Traces in any Property management system ( PMS ) is used for Inter-departmental communications, Traces can be a request/services given by guest …
Sample Front office interview questions and answers
Why should we hire you?If you hire me, it will be a great platform to showcase my skills. Whatever goals I set, I ensure to complete them within the stipulated …
PM Account in Opera meaning
PM Account is refereed to ‘Posting Master’ or ‘Pay Master’ dummy rooms. Such Dummy or Pseudo rooms are normally used to to post Group Related charges or Group invoice. Other …
What is GRMS – GUEST ROOM MANAGEMENT SYSTEM?
GRMS – GUEST ROOM MANAGEMENT SYSTEM The main objective of using a GRMS – Guest Room Management System is to consistently satisfy guests’ needs and expectations in their rooms. The …