How to Make Cash Drop Envelope – Eco Friendly!
Hello All, This topic is about making a Eco Friendly! cash drop envelope for your Hotel’s and Resorts Front Desk Cashiers / Finance. Required Items:- 1) Used Envelopes Any Type 2) Used …
For Hoteliers
19 Shift Briefing Checklist for Front Office Department
Front Office Shift Briefing Checklist Have you read the Log Book? Have follow up from Night Shift? Check your stationaries? Have you checked the Follow-up report? Have you checked the …
What are the available Housekeeping Reports in Opera PMS?
List of available Housekeeping Reports in Opera PMS / Hotel Software Assign Rooms All – The Room Conditions All Report displays all rooms that have been blocked using the reason codes …
Opera Xpress Functionality List
It is definitely a good choice for a small independent hotel like yours. the main highlight of this software are: Opera Xpress is a skinned down version of the proven …
Manual Hotel Keys vs Key Cards – Pro’s and Con’s
You can recycle and re-use the cards helps to cut down on costs. The ability to replace cards rather than re-cut keys can help to bring down the associated costs …
6 Main Steps Involved in preparing for Night Audit / EOD
The six basic steps involved in preparing for night audit are: 1. Posting room and tax charges 2. Assembling guest charges and payments 3. Reconciling departmental financial activities 4. Reconciling …
11 Steps For Guest Checkout Procedure – Hotels
The objective of the checkout process is to process the guest’s request for settlement of his or her account as quickly and efficiently as possible. The lodging establishment also wants …
How to Handle Guest Relocation When Hotel Is Overbooked?
Tips for effectively Handling Guest Relocation The When Hotel Is Overbooked: Guest with confirmed reservations and arrive on or before the stated arrival time or with guaranteed booking may be …
14 Reasons For Guest Room Change / Room Move Request
Top Reasons For Guest Room Change / Room Move Request Not Happy with the room view. The room has an unpleasant odour or bad odour. The room did not match …
Main Objectives of using Hotel Software (PMS) or Front Office System
The main objective of a front-office system for a hotel, motel or resort is to maximise the revenue, streamline operations and also reduce manual workload. For this reason, most hotel …