14 Reasons For Guest Room Change / Room Move Request
Top Reasons For Guest Room Change / Room Move Request Not Happy with the room view. The room has an unpleasant odour or bad odour. The room did not match …
For Hoteliers
Main Objectives of using Hotel Software (PMS) or Front Office System
The main objective of a front-office system for a hotel, motel or resort is to maximise the revenue, streamline operations and also reduce manual workload. For this reason, most hotel …
Opera Hotel Software Hidden Shortcut Keys!
Check out the Opera hotel management system hidden shortcut keys! Try these out and update your comments! CTRL + T will open the options search field in both the reservation …
PMS Shut Down / Downtime Report
The below list contains the list of minimum reports which you would like to have in case the PMS is down or for emergency. ie for offline front desk operations …
How To Set Your Hotel Daily Prices or Room Rate?
In general, your hotel’s ideal rate must be: Low enough to attract customers to buy. High enough to give your business a profit. You must have certain information before you …
Guest Departure procedures / Checkout Procedure
Hotel Guest check out and accounts settlement can be an efficient process when the front office staff is well –prepared & organised. The departure states of the guest cycle involve …
Opera PMS Reservation Comments Functionality
All comments may be displayed by selecting the Comments field down arrow on the Reservation screen, or by selecting the blue comment text on the Billing screen, or by selecting …
The List of Computer Applications Used In the hotel Front Office
Front Office is the most important department of the hotel where the guest comes in contact with the hotel first. And a Computer system consists of 3 interrelated and interdependent …
What are Traces and Their Use in Hotel Software?
Definition of Traces in Hotel Software or PMS: Traces in any Property management system ( PMS ) is used for Inter-departmental communications, Traces can be a request/services given by guest …
PM Account in Opera meaning
PM Account is refereed to ‘Posting Master’ or ‘Pay Master’ dummy rooms. Such Dummy or Pseudo rooms are normally used to to post Group Related charges or Group invoice. Other …