Hotel Front Desk Job Interview Questions
1. Question Front Office Scenario Handling Describe a time when you had to calm down an angry hotel guest? How were you able to successfully accomplish this? (You can say …
Where Can Concierges Go in their Carrier?
The position of concierge often is so interesting and challenging that many keep their jobs their entire working career. However, there are many opportunities for those who want to advance …
Checklist for Hotel On-Job Training Preparation
The Trainer Should: Develop a schedule that considers the time allocated for a specific training lesson and the sequence in the training plan when it should be taught. Use a …
Tips for Handling the Outcome of Annual Hotel Staff Survey
Your hotel’s annual staff survey ended last week, and you’re anxiously awaiting the findings for your hotel teams. You believe you have a good idea of what your teammates are …
Is On-Job Training Best For Hotel Staff?
Is On-Job Training Best for Hotel Staff Because It Is Easy, Fast, and Inexpensive? Some supervisors who prefer on-job training do so for the wrong reasons. They believe it to …
The future of on-site Human resource specialists
While the topic from the Forum has emphasized the role of human resources personnel in the management of change, it is also true that the position of human resources manager …
Advantages and Disadvantages Of Outsourcing in Hotel
Outsourcing in Hotel Advantages and Disadvantages Below are some of the services which is most commonly outsourced by the hotel Laundry Pool maintenance SPA and Health Club Saloon Housekeeping Equipment …
Sample Layout Plan for Coffee Shop / Cafe or Espresso Bars
Kitchen Area and Equipment: MOP Washing Basin. Dish Wash Machine. Upright Freezer. Vegetable Wash Sink. Chicken Wash Sink. Seafood wash Sink. Pick up counter with working Table & Store. Microwave. …
Natural Disasters/Storms/Cyclone Preparation Checklist for Hotels | Resorts
Natural disasters such as tropical storms leave little or no time to prepare for the onset. The preparation of checklists is therefore of major importance and should not be neglected …
Sample Layout Plan for Staff Cafeteria
Staff catering facility or Staff Cafeteria Floor layout The Layout plan showing the layout of a cafeteria / canteen kitchen designed to supply 1,000 meals over a period of 2 …