Five tips for engaging hotel guests on Twitter
1. Gather twitter profiles. The first thing to do when starting a Twitter campaign is to listen to the ongoing conversations. Make it easy for guests to share their Twitter …
For Hoteliers
Understanding and Managing Risks Associated with Social Media In Hospitality Industry
“Communication is here to stay.” Can anyone dispute such a statement? Social media is here to stay too, and every business in the hospitality industry must pay attention. Social media …
7 Social Media Marketing Mistakes To Avoid By Hotels | Resorts
The fascination with travel is about the discovery of the unknown and sharing that experience with people. These qualities make travel a hot topic for discussion in many social media …
10 Hosting Tips for A Better Guest Experience
Try to be available to receive the guest and give a warm welcome. Try and use white sheets if possible, especially if you line dry them as the sun will …
Common Social Media Mistakes Made by Hotel Marketing Team
1. Showing up is not enough: Your Guests and prospects are busy, connected and interacting with everybody but you today. While creating a social presence for the hotel is just a …
Cooking Vocabulary Glossary
Cooking Vocabulary Glossary Note: Phonetic guides are included for difficult French words,giving the approximate pronunciation using English sounds. Exact rendering is impossible in many cases because French has a number of …
Personal Chef – Job Description
Personal Chef – Non-Restaurant Positions There are two types of personal chefs. Personal chefs may be hired exclusively by one household to prepare all meals served there each day. A …
Table Service
Introduction: What table service is and how it works. Table Service, or “Table Dining” as some refer to it, has been around for a long time in the restaurant industry. …
Specialty Coffees Served In Hotel
Americano American – A shot of espresso with four to five ounces of hot water Breve Breve – A café latte with half – and – half substituted for milk …
How to Determine Staff strength In Housekeeping Department?
Calculating staff strength: Compared to other hotel departments, the housekeeping department employs the largest workforce in most hotels. Manpower thus becomes a major operating expense. Good management of the housekeeping …