1. Showing up is not enough: Your Guests and prospects are busy, connected and interacting with everybody but you today. While creating a social presence for the hotel is just a …
Cooking Vocabulary Glossary Note: Phonetic guides are included for difficult French words,giving the approximate pronunciation using English sounds. Exact rendering is impossible in many cases because French has a number of …
Personal Chef – Non-Restaurant Positions There are two types of personal chefs. Personal chefs may be hired exclusively by one household to prepare all meals served there each day. A …
Introduction: What table service is and how it works. Table Service, or “Table Dining” as some refer to it, has been around for a long time in the restaurant industry. …
Americano American – A shot of espresso with four to five ounces of hot water Breve Breve – A café latte with half – and – half substituted for milk …
Calculating staff strength: Compared to other hotel departments, the housekeeping department employs the largest workforce in most hotels. Manpower thus becomes a major operating expense. Good management of the housekeeping …
MORNING SHIFT Before reporting to Housekeeping office, you are requested to wear uniform with namebadge. Showered, clean sort hair, shaved (Female: if hair to long to shoulder, it must be …
Key Responsibilities Plan and coordinate the provision of friendly, efficient services to guests Schedule activities for guests Plan and coordinate all promotional activities targeting clients Trace relevant statistics about clientele …
Key Responsibilities Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity Registers and rooms all arrivals …