10 Hosting Tips for A Better Guest Experience
Try to be available to receive the guest and give a warm welcome. Try and use white sheets if possible, especially if you line dry them as the sun will …
For Hoteliers
Common Social Media Mistakes Made by Hotel Marketing Team
1. Showing up is not enough: Your Guests and prospects are busy, connected and interacting with everybody but you today. While creating a social presence for the hotel is just a …
Cooking Vocabulary Glossary
Cooking Vocabulary Glossary Note: Phonetic guides are included for difficult French words,giving the approximate pronunciation using English sounds. Exact rendering is impossible in many cases because French has a number of …
Personal Chef – Job Description
Personal Chef – Non-Restaurant Positions There are two types of personal chefs. Personal chefs may be hired exclusively by one household to prepare all meals served there each day. A …
Table Service
Introduction: What table service is and how it works. Table Service, or “Table Dining” as some refer to it, has been around for a long time in the restaurant industry. …
Specialty Coffees Served In Hotel
Americano American – A shot of espresso with four to five ounces of hot water Breve Breve – A café latte with half – and – half substituted for milk …
How to Determine Staff strength In Housekeeping Department?
Calculating staff strength: Compared to other hotel departments, the housekeeping department employs the largest workforce in most hotels. Manpower thus becomes a major operating expense. Good management of the housekeeping …
Room Attendant Basic Daily Duties
MORNING SHIFT Before reporting to Housekeeping office, you are requested to wear uniform with namebadge. Showered, clean sort hair, shaved (Female: if hair to long to shoulder, it must be …
FO Job Description – Guest Relations Officer
Key Responsibilities Plan and coordinate the provision of friendly, efficient services to guests Schedule activities for guests Plan and coordinate all promotional activities targeting clients Trace relevant statistics about clientele …
FO Job Description – Guest Service Agent
Key Responsibilities Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity Registers and rooms all arrivals …