Keeping Up With Hotel Industry News And Trends
It s easy to get out of date in the restaurant industry. New laws, ordinances, and regulations are passed almost daily. In addition, new products and services are introduced each …
Back Office & Others
Advantages And Disadvantages Of Franchisee
Franchising is a contractual arrangement in which one company (the franchisor) licences a number of other companies (each a franchisee) to use the franchisor’s name and business practices. In other …
Lost & Found Procedures
Policy All Lost & Found items from guest rooms, Food and Beverage Outlets, Front-of-House and Back-of-House areas are forwarded to the Housekeeping Department as soon as they are discovered. Procedures …
Fire Safety Procedure
1 Fire alarm If you’re subject to fire alarm signals, stay vigilant and do not waste any moment. Go to the exit nearest the escape staircase, or, if you are …
Main Positions And Titles in Hotel & Resorts
Accounting and Financial Management Accounting SupervisorAccounts Payable ClerkAccounts Payable SupervisorAccounts Receivable ClerkAccounts Receivable SupervisorAssistant ControllerCorporate ControllerCredit ManagerDirector of Finance and AdministrationDirector, Purchasing DepartmentHotel ControllerNight AuditorPayroll AccountantPayroll AssistantPayroll SupervisorPayroll ClerkPurchasing ManagerVice …
Emergency Procedures For Hotel
The following procedures will be followed whenever any emergency occurs within the hotel. Definition of Emergency: Fire, Flood, Explosion, Power Failure, Civil Disturbance, Mass/Food Poisoning, Elevator Break Down, Bomb Threat. …
Procedure For Making Coffee In An Urn
Be familiar with your equipment. Details differ between models. Make sure the urn has enough fresh water at the right temperature for brewing. Secure the filter in place. Evenly distribute …
Glossary Of HR Management And Leadership
Accountability. A worker’s obligation to a supervisor to carry out the responsibilities delegated and to produce the results expected. Acquired immunodeficiency syndrome (AIDS). A serious illness that harms the body’s …
Implementation Of One-To-One Marketing
Implementing one-to-one marketing One-to-one marketing can be put into place by using several simple capabilities: 1.Customer tracking This can be done through databases, which allow a vendor to tell its …
Advantages Of Preplanning For Accidents And Events In Hotels
By planning ahead of time for certain types of accidents and events, you will be able to reduce the possibility of injury or loss, demonstrate reasonable care, and demonstrate to …