Group Luggage Handling Procedure
Luggage handling procedure in case of groups’ arrival & departures In case of a large group arrival, usually there are many number of luggage pieces to be carried to the …
Front Office
Procedures Involved In Guest Check Out
Greet the Guest greeting is the basic of a quality service to your guest. Through greeting, a receptionist also take the chance to ask the guest for his/her comment about …
101 Front Office Job Interview Questions and Answers
Front Office / Front Desk Interview Questions and Answers for freshers, hotel management students and experienced front desk candidates. Below 101 front office questions and answers covers common, important general, situational, …
Pricing Strategy for Hotels
Of course this can be applied to all sorts of things – where you are trying to carefully manage the rate at which something sells to get the most for …
What Does a Tour Guide Do?
Tour Guide Role in Hotels Imagine travelling somewhere completely unfamiliar to you—a foreign country or a different city. You would probably have many questions: Where are the best places to …
What Does an adventure-Travel Specialist Do?
Role of An Adventure Travel Specialist Depending upon where he or she works, an average day for an adventure-travel specialist might be anything from planning tours in the comfort of …
Typical Pitfalls Associated With Hotel Compset Selection
Ignoring the demand base – Similar product type, amenities and location are often used as the prime criteria for comp set selection but the target market for a given property …