Luggage handling procedure in case of groups’ arrival & departures
In case of a large group arrival, usually there are many number of luggage pieces to be carried to the guests’ room.
Usually each suit case has the guest name printed.
A copy of the rooming list is supplied by the tour operator, which contains the names of all the residents.
The room are allotted by the receptionist.
The bell boy puts the luggage tags and hotels stickers on each suit case.
On luggage tags the bell boy writes the room number of the guest.
The bell boy ensures that each suit case is delivered to the respective guests’ room as early as possible.
At the time of check out, the guest is requested to keep their luggage outside their room or they are picked up from their rooms and brought down to the lobby.
After getting the luggage pass from the cashier, the bell boy takes their luggage to the waiting cars/buses.