Introduction: What table service is and how it works.
Table Service, or “Table Dining” as some refer to it, has been around for a long time in the restaurant industry. It was once considered an outdated concept that many restaurants were forced into adopting because of high labor costs and poor customer satisfaction ratings. The idea was to make sure that customers were happy, service was efficient and everyone had a great experience.
Table Service has evolved into a business model that is now being used by many successful businesses. The concept of Table Service is simple. The customer comes in to the restaurant and gets seated at a table. They are then served by wait staff who take orders, deliver food and drinks, refill glasses and clean up after the meal.
Types of table services
• Informal silver service. “Dress code” is a term used to describe the level of formality in which one should dress when dining out. This can be determined by the restaurant itself or by the type of food served, such as fine dining restaurants requiring suits and ties.
• Formal silver service. In the United States, restaurants that employ formal service usually have a dress code. In some cases, these dress codes require men to wear jackets and ties. When a waiter or waitress is not available for a table, diners are often expected to politely assist each other. Informal service.
• Russian service. The waiter or waitress has a higher status than the customers. They are responsible for serving the food, preparing the table and keeping it clean and tidy. Informal .
• English service. The customer is served at the table by the waiter or waitress, who then waits for them to finish and leave. The English have a reputation for being polite and reserved. .
• French service. The customer is served at the table by the waiter or waitress, who then leaves them to enjoy their meal.
• American service. The customer is served at the table by the waiter or waitress and then waits for them to clear. The American style of service is usually seen in restaurants with a quick turnover of tables, such as fast food outlets.
Steps of table service
- Greet the customer with a smile
- Offer Beverage.
- Place the food order.
- Deliver the food.
- Two-minute check back.
- Clear the plates.
- Suggest dessert & after dinner drink.
- Present check.
- Collect payment.and Thank guest.
Pros and cons of table service:
The positives of table service are that it is a more personal way to eat out. You get your own waiter or waitress who will take care of you and make sure your dining experience is the best it can be. Table service:
The negatives of table service are that it is more expensive than counter service. Also, when you are finished eating, you have probably spent a couple of hours in the restaurant. This can be inconvenient if you have work or other responsibilities to attend to after dinner.
Conclusion: A satisfactory table service is a great way to enjoy a meal. It enhanced guest experience,which help keep guests happy and coming back.
Excellent chapter for hotelier.