Casino Terminology Glossary
Over the years the casino industry has developed terminology that forms the basis for a language used by casino personnel and players. In order to fully understand and appreciate the …
For Hoteliers
Hotel Elevator Safety Management
Elevator systems of today have a wide range of features intended to assist lower the likelihood of accidents and provide users with a rapid, dependable journey. Elevator systems can be …
Keeping Up With Hotel Industry News And Trends
It s easy to get out of date in the restaurant industry. New laws, ordinances, and regulations are passed almost daily. In addition, new products and services are introduced each …
Vapor Cleaning Machine In Housekeeping
Definition of vapor cleaning machines A vapor cleaning machine is a device that uses hot water vapor to clean surfaces. The machine consists of a boiler that heats water to …
Advantages And Disadvantages Of Franchisee
Franchising is a contractual arrangement in which one company (the franchisor) licences a number of other companies (each a franchisee) to use the franchisor’s name and business practices. In other …
Lost & Found Procedures
Policy All Lost & Found items from guest rooms, Food and Beverage Outlets, Front-of-House and Back-of-House areas are forwarded to the Housekeeping Department as soon as they are discovered. Procedures …
Fire Safety Procedure
1 Fire alarm If you’re subject to fire alarm signals, stay vigilant and do not waste any moment. Go to the exit nearest the escape staircase, or, if you are …
Seven Inexpensive Marketing Tips For Day Spa Owners
Having opened your Doorway Spas and now sitting down in your lovely Spa eagerly awaiting customers to come flying through the doors and make lots of money, some Spas have …
Principles of Coffee Making
Coffee is made by dissolving ground coffee beans in hot water to extract the flavours. The essence of making good coffee is to extract just enough of these solids to …
Main Positions And Titles in Hotel & Resorts
Accounting and Financial Management Accounting SupervisorAccounts Payable ClerkAccounts Payable SupervisorAccounts Receivable ClerkAccounts Receivable SupervisorAssistant ControllerCorporate ControllerCredit ManagerDirector of Finance and AdministrationDirector, Purchasing DepartmentHotel ControllerNight AuditorPayroll AccountantPayroll AssistantPayroll SupervisorPayroll ClerkPurchasing ManagerVice …