About Hotel Talk
We are a community of hoteliers, hotel management students, and hotel guests who have come together to share our passion for the hospitality industry. Each one of us brings our …
You’ll Never Smell a Hotel the Same Way Again: 4 Surprising Truths About Scent Marketing
Ever wonder why some hotel lobbies just feel luxurious, even before you’ve seen your room? It might not be the décor or the lighting. The answer is often invisible, operating on a …
AI in Hotels: Helper or Threat? Navigating the Digital Revolution in Hospitality
Picture this: You step into a hotel lobby, tired from a long journey, and a personalized greeting maybe even a robot delivering your bags meets you instantly. Your room knows …
Your Hotel Key: More Than Just Plastic – It’s Your Personal Security Guard
Ever wondered about that humble plastic card you tap to unlock your hotel room? It might seem simple, but tucked inside that little key is a whole universe of sophisticated …
⭐ Why Some Hotel Lobbies Feel Amazing While Others Feel Strange
Have you ever walked into a hotel lobby and immediately felt comfortable, relaxed, or even a little impressed?Then there are other lobbies that look fine at first glance, but something …
Hospitality Trends 2026: What’s Shaping the Industry?
Beyond the Minibar: Four Paradoxes Reshaping the Hotel Industry in 2026 Introduction: The Shifting Foundation of Hospitality For decades, the foundation of a good hotel stay was simple: a clean …
How Hotels Decide Which Room You Get: What Really Happens Behind the Front Desk
Most people think the room they are given at check-in is random. You hand over your ID, get your keycard, and that’s it. But the truth is, there is a …
More Direct Bookings, Less Commission: A Smarter Hotel Strategy
If you’re a hotelier, chances are you’ve asked this question:“How do I get more guests to book direct instead of through an OTA?” But maybe there’s a better question to …
Hospitality Trends 2025: What’s Shaping the Industry?
The hospitality industry is evolving, facing both challenges and opportunities as we move through 2025 and beyond. What do hoteliers expect in the coming years? Let’s explore the latest insights …
How to Avoid Hospitality Industry Phishing Scams
The hospitality industry is a top target for cyber-criminals, with hotels and their guests increasingly at risk of phishing scams. These scams aim to steal login credentials and sensitive guest …
The Power of Turndown Services: Creating a Memorable Hotel Stay
In the competitive world of hospitality, the difference between an ordinary stay and a truly memorable experience often lies in the smallest details. One area where hotels have an opportunity …