Account Executive – Lodging Career Opportunities
CAREER PROFILEDuties: Oversees a client’s entire advertising account as well as serves as a liaison between the client and the advertising agency Alternate Title(s): Account Manager Employment …
For Hoteliers
Managing In The Service Environment – Hotels |Tourism
Services have distinct characteristics that set them apart from tangible products. The fact that services are intangible accounts for the majority of these characteristics. Services, in other words, cannot be …
Tourist Area Life Cycle
The life cycle of a tourist area is similar to the life cycle of a product. Tourist destinations, like products, have a finite life and progress through four stages of …
Cruise Director – Cruise Ships Career Opportunities
Career Profile Duties: Overseeing passenger services for cruise passengers during a voyage, including social activities and entertainment; handles both onboard and offshore programmes. Alternate Title(s): None Salary Range: Approximately $5800 …
Typical Restaurant Lease Specifics
Term of Lease. Most food service business leases are for five years, with two additional five-year options for a total of 15 years. In addition to rent and percentage factors, …
Guidelines For Food Safety On Cruise Ships
Food operations are not conducted in a room used as living or sleeping quarters; Persons unnecessary to the food operation are not allowed in the food preparation, food storage, or …
Human Resources Terms
Appraisal (employee): An objective and comprehensive rating or evaluation of employees. Customer (internal): Employees of the hospitality operation. Customer (external): Guests served by the hospitality operation. Absolute standard (performance appraisal …
Vessel Sanitation Program
The US Public Health Service’s Centers for Disease Control and Protection (CDC) introduced the vessel sanitation program (VSP) in the early 1970s because of several disease outbreaks on cruise ships. …
Difference Between A Voluntary And A Involuntary Employee Separation
Despite the costs and disruption that occur when an employee leaves a job, turnover, as measured by the business’s turnover rate, is exceptionally high in some segments of the hospitality …
Four Steps In A Progressive Disciplinary Program
Many people associate discipline with a reaction to an employee’s inappropriate behaviour. While this is necessary, a broader definition of discipline includes any attempt to influence an employee’s behaviour. Managers …