F&B Service Suggestive Selling and Up-selling Tips!

📱 Guest Mobile Guide
A mobile-friendly guide for guests before and during their stay.
View Demo →

SOUND APPEALING!

Sound Appealing and Enthusiastic Make Food & Beverages Sound appealing. Eg; use words like “fruity”, ” Chef Special”, “Creamy”, “Signature Dish”, “Thirst quenching” etc.

Be Enthusiastic – as it is easier to sell something you are excited about.

📘 Hotel SOP Playbooks
Create hotel SOPs, checklists and training documents in minutes.
Explore →

Ask questions?

Ask Questions to Guest – Find out if guests are unhurried or only have time for a quick dining, likes healthy food, like sweet or tart or hot or cold beverages etc. and try to offer a choice accordingly.

Suggest Unusual 

Suggest the unusual food & beverage – People go to restaurants and hotels to get away from their daily routines and majority of the guests don’t know what to order!

Suggest Go Together 

📘 Hotel SOP Playbooks
Create hotel SOPs, checklists and training documents in minutes.
Explore →

Suggest F&B Which Go Together – Always suggest food and beverages that naturally go together. Eg: Beer and Pizza, Wine and Cheese, Burger and Fries, Bacon and Eggs, Grilled Cheese and Tomato Soup, Yogurt and Cut fruit etc.

🏨 Guest Manuals & Property Pages
Share arrival details, house rules and guest information online.
View Demo →
❤️ Community Supported Since 2011

Help Keep SetupMyHotel Free

For over a decade, SetupMyHotel has helped hotel professionals, students, and hospitality teams around the world with free SOPs, training materials, templates, and operational resources.

By becoming a Patreon member, you help us continue creating new hospitality content while gaining access to exclusive tools, downloads, and member-only features.

Unlock Premium Tools →