“Comprehensive SOPs for all departments – Front Office, Housekeeping, F&B, Finance, Engineering & more.”
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| Informal | Formal |
|---|---|
| so | therefor |
| choose | select |
| look for | seek/search |
| maybe | perhaps |
| say no | reject |
| buy | purchase |
| sorry | apologize |
| tell | inform |
| need | require |
| ask | request |
| check | verify |
| get | receive |
| help | assist |
| start | commence |
| mad | insane |
| go up | increase |
| tough | difficult |
| book | reserve |
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