PMS / Hotel Software – Feature Analysis or Checklist

Sr. No.FeatureYES / NO
124-Hr Check In-Check out model
2Confirmation on Guaranteed Deposit
3Auto Calculation of Deposit Refund
4Forfeiture auto and real-time
5Auto post room charges for extended stay
6Central FO Audit
7Uniform Rack rate
8Report consolidation at central
9Multi Property reservations
10Transfer of Deposits between properties
11Auto HK room status update
12Real time interface between Front Office to Back Office
13Article Posting
14Posting Limit on Guest Balance
15Article Sale
16Internet Discount
17Deposits to reflect in all modules
18Reservation Series
19Auto Fax // Mail confirmation
20Credit Card num validation
21Bank Interface
22No downtime at Night Audit
23Revenue Link to KPI
24Auto calculation of incentives
25Low network latency
26Graphical User Interface for Availability Chart
27Budgetting module
28Complete Cashiering Module
29House Keeping store linked to Front Office
30Lost and Found module
31Frequent Flyer /Loyalty module
32Concierge module
33Engineering/Equipment Management System
34Project Management
35Computer Based Training Module
36Golf course Management
37Spa Management
38Banquet Management
39Integrated Front Office and Back Office from same vendor
40Facilitate the usage of touchscreen
41Context sensitive help – Online documentation and step by step instruction
42User configurable speed bar menus.
43User definable screens
44Scanning maps/pictures and other information
45Drill down capabilities in reports
46Ad hoc reporting
47Integrated reports with Front Office
48Party reservations
49Variable meal plan
50Sharing Guests
51Indicator Lamps Alerts
52Handicapped feature
53Waiting list priorities
54Possibility to bypass history
55New improved room-blocking features
56Walk in Registrations
57Dynamic sharing capabilities
58Group bookings/Block bookings/Rooming list
59Brochure request capturing
60Reasons for room move
61Reinstate checked out guests
62Super blocks
63Customer Information System
64Channel Management
65Yield Management
66Connectivity to Airline Check In systems
67Floor Plan
68Online Booking Engine
69XML interface for GDS/CRS systems
70Access through PDAs (wireless)
71Gaming interface
72Financial consolidation across entities
73Capability of Enterprise wise Business Warehouse
74Sales Force Automation
75GDS interface
76Browser-based approach
77Booking Engine for Travel Agents
78Advance Collection
79HR and Payroll
80Strategic Enterprise Management
81Customer Relationship Management(CRM)

Use this Excel sheet to shortlist and check for the available hotel software features during a Hotel Software or Property Management System Demo.