whats the system for NCKOT punching and settlement
NC Kot - Non Chargeable KOT
NC kots are usually made for food or beverage which is served to guest without charge.
Egs. If management has given a free food voucher to a guest (attach voucher)
If the owner or the owner’s friends are not charged for dining.(attach to the settled bill duly signed by the respective guest or manager in charge or both - as per company policy)
If there is alcohol required in food preparation for a particular menu item ordered by the guest.( signed by manager and chef on NC KOT)
In above situations, its clearly known that this is not charged to the guest (directly). So when these KOTs are made, mention as NC on top.
There are 2 ways of doing it for (manual kots)
- Write a normal KOT and mention as NC on top - for food (one method)
If its for liquor to be taken from bar - write an fresh kot (NC) mention the liquor item with reference number of food kot.
- You can keep a separate KOT book - for NC KOT - (manual - KOT book system). Its easy to track all complimentary items for future reference.
For computerised outlets - using pos :
Punch kot as normal and get it signed from chef and manager attach this to the complimentary settled bill.
There should be separate icons in pos for complimentary alcohols used by kitchen.
There can be multiple NC Kots expected like juice or softdrinks used in mocktails etc.(put the original menu items kot number for reference , if required - as per company policy) , So keep one KOT open for the whole day and punch all complimentary items in the same KOT number and collect all hard copies with signature of chef and manager and attach this to the complimentary bill (settled at the end of day) before day end.
For a bar :
There should be only 1 table opened for, NCKOT - for the chasers and complimentary drinks (juice/ soft drinks) - can be settled before day end with all kots attached.
If you give complimentary snacks - food - to guests - that should be punched on a separate table, (NC) KOT with reference of guest bill numbers and reason (eg. a full bottle of black label, opened a champagne etc) - not necessary to mention as " NCKOT ", because you have to make the snacks bill to zero balance before settling.
all Nckots should be settled on zero balance.
if it’s a complimentary voucher presented by the guest, punch on a fresh table and settle with the KOTs attached, along with guest voucher.( rare case)
for regular operation, usually cost controllers create a separate icon in pos - for complimentary food and chasers for bar , because its not advised to pass allowance to make it zero balance. So there should be separate icon for zero balance food and beverage items used daily.