Sample CV for Front Office Manager / Rooms Division Manager

Can someone share a good sample CV for Front Office Manager (FOM) or Rooms Division Manager (RDM).

2 Likes

Here is a Sample CV format for Front Office Manager. You may need to format it nicely using MS Word or any other CV generation online tools.


Name: Your Name
Date of birth:01/01/1982
Nationality:IndianAddress:Cloud 8, New Delhi 100111, India
Phone number:+91 123456789
Email address: sample@example.com

My Profile

• Training and managing Front Desk staff to carry out administrative duties of retreat registration.
• Creating and implementing policies, procedures and training manuals for organizational efficiencies.
• Welcoming guests and being a point of contact for special guest registration requests.
• Drafting and analyzing financial reports for sales planning and operational budgeting.

Work experience

Front Desk Manager 07/2017 – 03/2019 [Hotel Name and Address]
• Was responsible for all areas of Front Office department.
• Processed payments, updated website, and responded to any inquiries from employees and/or clients.
• Trained and supervised new personnel, reviewed all data entry.
• Participated in weekly team meetings with other managers.
• Successfully managed financial reporting for a company with annual revenue of over 1.2 million euros.

Front Desk Manager 06/2015 – 06/2017 [Hotel Name and Address]

• Supervised and managed all front desk operations, greeted visiting clients and partners, and handled their needs and requirements.
• Provided customer service, ensuring that all company policies and procedures were followed.
• Maintained documents and conducted sales reports.

Work experience

• Awarded Employee of the Month thrice for performing great work.

Education

Business & Management09/2011 – 05/2015 HEC Paris, Paris, France
First Class Honours (GPA: 3.98)
Clubs and Societies: Marketing Society, Science Club, Riding Club
IB Diploma Programme09/2007 – 06/2011
Ecole du Jury, Kortrijk, Belgium
Graduated with Distinction (Grade 1 - A/excellent equivalent in all subjects)

Skills

Languages

German Native
English Full
French Professional
Japanese Limited

Computer Skills

Microsoft OfficeeZee FrontdeskMaestro PMS, RDPWinFrontdesk Anywhere

Interpersonal Skills

Ability to Work under PressureCommunication SkillsGood Team PlayerLeadership SkillsProblem-solvingTime Management

Volunteering

Street Fundraiser09/2012 – 11/2012
Organisation for the Prevention of Blindness, Paris, France

Certificates

Certified Front Desk Supervisor05/2016
French Hotel & Lodging Educational Institute
Driving Licence03/2013
Driving School

Hobbies
Exploring distant lands
Getting lost in a good book
Every kind of sport


1 Like