My journey in hotel industry

I have been in hotel industry form last 3 years, i was intrested in f & b service department which allows me to expertise in customer service. The journey in this industry is incredible .
I have work experience In the top brands like Radission hotels and hilton Hotels. These brands pushes me to learn more about standerd and innovative work ideas.
My knowledge and my experience make me the youngest leader in hotel industry.
Now I’m working as food and beverage EXECUTIVE in EVERSHINE RESORT MAHABALESHWAR .

Now I’m the responsible for overall restaurant operation.

  1. deliver superior guest service .
  2. Ensuring guest utmost guest satisfaction .
  3. plan new and update existing menu.
  4. plan and develop overall marketing strategy.
  5. Respond efficiently to customer questions and complaints
    6)Organize and supervise shifts.
    7 ) manage and lead staff .
  6. Training and evaluate staff performance
  7. estimate consumption, forecast. requirements and maintain inventory.
  8. manage restaurant supplies.
  9. control costs and minimize waste. 12)Monitor operations and initiate corrective actions .
  10. Implement innovative strategies to improve productivity.

Regards,
Mr. Pavan kendre
F & B executive
Food and beverage service
Evershine resort mahabaleshwar.

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