Hotel Interview questions

Dear Hotelier Team,

Here are some interview questions I put between your hands and would be my great pleasure to hear the answer from you all.
1/ Give me an example of a time when you did something special to make a guest happy?
2/Please describe a time when you handled an angry guest. what did you do?
3/Give an example of a time when you worked as a team player in your department.
4/Please describe a time when you handled an angry guest. what did you do?
5/Give an example of a time when you worked as a team player in your department.
6/Give me an example of a time when you asked an employee to do something and they did not. what did you do?
7/Give me an example of a time when you trained someone.
8/Please describe a situation in which you resolved a conflict between employees
9/Describe a situation in which you saved money for the company.
10/Why would you like to make a change and work for a new company?
11/What was your major accomplishment in your last role? how did you do this?
12/Give an example of a time when you exhibited teamwork
13/Describe a time when you developed someone to the next level.
14/Describe the tools you put in place & used for cost control.
15/What have you implemented to increase guest satisfaction?
16/Give me an example of a time when you disagreed with a manager. what did you do?
17/Could you describe a situation when you used your influence to get things done.
18/Which tools do you use to communicate effectively with your team & within the hotel?

Will be waiting for your professional answer and indispensable assist on the above questions.

2 Likes

Dear All Hoteliers,
I would love and appreciate to hear from anyone about my questions.
I respect other opinions, hence this is a gentle reminder to all of you if any one has got a appropriate answer on those questions.

Regards
Adam

1 Like