I have the same question when I was still in a Branded Hotel (that’s when I was a junior officer handling Banquets). The long straight line filled with boxes, names and duties! Normally, it is the GM who sits on top and his/her key-people. Of course, it clearly shows the strength of the hotel indicating the total number of HOD’s (head-of-department).
It is good to know where are you located and to show to everybody your rank but I have decided to change that and inverted the normal flow of an Org chart and put my Customer on top of all, followed by simple staff and the GM on the last part.
Many of my HOD’s asked me why including my HR Manager and my reason to them? I just wanted my staffs and HOD to know what is the true meaning of Hospitality/Service and to support my objective of “Guest First all the Time! Every Time!” - I am very happy with result… They became more sensitive than ever… All the best.